Reviews For Sport Clips Haircuts of Vancouver - Orchards Market

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5 rating

I've had my hair cut 3 times at this location, and the different stylists have done an excellent job each time. Good people and good service.

1 rating

Multiple calls and emails... still no response from my original request to discuss with a manager... All im looking for is to clarify their policy on children.

1 rating

We had a very strange experience yesterday at your store... I brought my boys in for school haircuts (6 and 8 years old). I informed the stylists of what we wanted and all was good (there was only one other customer in the store). The stylist asked if I wanted to sit in the lobby and I asked my son what he wanted, and he replied he wanted me to hang out with him which I obviously preferred. The stylist then said, "Actually, I need you to go to the lobby, theres a sign on the wall. It's for insurance reasons". At this point both boys were in the middle of cuts so I moved (what choice did I have). I was able to see one son from the lobby and asked the stylist if she could shampoo his hair. The other came out with styled and gelled hair and I asked he she could wash his hair as well (which I would have asked but I wasnt allowed to be next to him and she didnt ask). Then my 8 and 6 year olds were taken to a separate room for the wash where I couldnt see anything, and wasnt allowed to go. Ive never been to a place like that and certainly dont plan to return. While waiting, I found the sign she was referencing and it advises "For their safety, Children are only permitted in the cutting area when receiving services". When a different stylist was checking us out, I referenced the sign and asked "Doesnt that mean kids cant be back there, but its OK for parents?" She didnt have much of a response other than they dont allow people to sit in the chairs (which I wasnt) and safety issues with scissors. All in all, strange experience that cost $45 after tip. I attempted to contact a manager today but no answer and no voicemail. Will try again soon. I believe this store is intended for Adults and they should just be up front about that. Look elsewhere if you are a family

Rated 2.3 out of 5.0 based on 9 Client reviews

5
Steve C. | June 20, 2020 Haircut

"I've had my hair cut 3 times at this location, and the different stylists have done an excellent job"

1
Clay F. | September 10, 2018 Service

"Multiple calls and emails... still no response from my original request to discuss with a manager..."

1
Clay F. | August 29, 2018 Overall Experience

"We had a very strange experience yesterday at your store... I brought my boys in for school haircuts"

1
Valerie K. | August 27, 2018 Stylist

"I have brought my boys here for years, and usually is is a good experience. Unfortunately today my s"

1
Alex W. | August 13, 2018 Overall Experience

"I grew my hair out because I wanted a change from my usual military shorter hair cut and only planne"

1
Steven B. | October 19, 2017 Haircut

"Worst hair cut ever. The stylist Sara completely ignored my request for a trim now i have a shaved h"

1
Joe E. | September 10, 2017 Overall Experience

"The only reason I kept going back here for several is because of one stylist I saw that had great cu"

5
Jusn V. | August 13, 2017 Service

"I got a beard trim by a lady name olga and she was absolutely fantastic, and did a wonderful job!! "

5
Steven A | May 11, 2017 Overall Experience

" I've been coming to this establishment for about 2 years now since I moved into the area. I'm not "